Industri
Healthcare Service
Comprehensive solutions for healthcare providers to enhance efficiency, data security, and patient experience through AI technology and advanced automation.

Industry Challenges
In the rapidly advancing digital era, technological transformation has become key for hospitals and clinics to enhance operational efficiency, regulatory compliance, and patient experience..
Our Solution
Matasigma is present as a provider of AI and automation-based solutions that works alongside a network of specialist partners, helping healthcare institutions tackle complex challenges through a holistic approach. With our integrated platform, clients can access outsourcing services ranging from business process optimization, medical data analysis, to the implementation of artificial intelligence systems—all supported by trusted logistics, IT, and healthcare consulting partners.
Impact of Our Solutions
Kami menyediakan solusi yang dapat mengurangi biaya hingga 40%, meningkatkan akurasi data, dan memberikan pengalaman pasien yang lebih personal. Matasigma tidak hanya menawarkan teknologi, tetapi juga memastikan bahwa implementasi berjalan dengan baik melalui kerjasama dengan mitra yang sesuai dengan ukuran dan kebutuhan setiap institusi.
What We Offer?
Integrated solutions tailored to business needs
Sebagai bagian dari layanan Pengolahan Data Matasigma, Matasigma mendukung transformasi digital untuk keselamatan pasien melalui solusi berbasis AI dan manajemen risiko klinis terintegrasi—dengan dukungan jaringan mitra penyedia sistem dan spesialis kesehatan - ke sistem yang sudah dimiliki klien. Solusi kami tidak hanya memperkuat akreditasi rumah sakit/klinik, tetapi juga meningkatkan pencegahan risiko secara proaktif
- AI-Based Early Warning System
- Mengintegrasikan AI ke dalam sistem informasi klien (EMR, HIS, dll.), menganalisis data pasien secara real-time.
- Through messaging platforms (WhatsApp/SMS/Email), the system provides early warnings about risks such as infections, medication complications, or potential falls—according to patient safety accreditation standards.
- Integrated Clinical Risk Management
- Memaksimalkan sistem yang sudah ada (seperti EMR atau SIK) dengan algoritma machine learning.
- Matasigma, together with partners, provides data visualization tools and medical chatbots for holistic clinical risk monitoring, supporting accreditation standards in proactive risk management..
As part of Matasigma's Data Processing and Accountability services, our solution reduces administrative burdens and enhances HR productivity with an AI-based automation system developed in collaboration with technology partners and human resource management. Through the integration of intelligent systems and a trusted partner ecosystem, Matasigma ensures that staff can focus on more valuable strategic tasks.
- Administrative Tasks Automation
- The AI system automates repetitive processes such as data entry, document verification, or routine reporting.
- Integration with the client's ERP/HRIS platform for real-time data synchronization.
- Automation of Personnel File Management
- Matasigma collaborates with a personnel system vendor to securely digitize files (contracts, decrees, ID cards, etc.).
Scanning processes, cloud storage, and automatic searches via dashboard or chatbot—reducing HR administrative time by 50%.
Sebagai bagian dari layanan Pengolahan Data dan Sumber Daya Manusia Matasigma, kami bekerjasama dengan mitra yang terdiri dari penyedia sistem dan konsultan yang kompeten di bidang yang relevan menyediakan solusi manajemen SDM berbasis AI untuk menjamin kepatuhan regulasi, keamanan data, serta efisiensi operasional
- Data Security & Privacy Solutions
- Collaboration with Cybersecurity Partners: The cybersecurity risk and compliance system is developed in conjunction with cybersecurity vendors to protect patient/HR data in accordance with GDPR, HIPAA, or the Personal Data Protection Law.
- AI Dashboard analyzes real-time risks and generates automated reports for compliance audits.
- Audit & Compliance Reporting System
- Legal & Accreditation Partner Support: Matasigma collaborates with legal consultants and accreditation auditors to ensure KARS/Clinic standards are met.
- Interactive dashboard monitoring HR procedures, documents, and reports transparently.
- Human Resource Compliance Risk Analysis
- Integration with Existing Systems: Using data from the client's ERP/HRIS, AI analyzes employment risks (medical licenses, contracts) and displays the results on the dashboard/AI chat.
- Joint Risk Mitigation: Improvement recommendations prepared by the Matasigma expert team and legal partners.
Sebagai bagian dari Solusi Optimasi Usaha Matasigma untuk Pemasaran dan Penjualan, kami mengembangkan sistem yang mengintegrasikan platform komunikasi populer seperti WhatsApp, Telegram, Web Chat, dan Facebook Messenger dengan sistem yang sudah ada di rumah sakit dan klinik, guna mempermudah interaksi dan meningkatkan layanan pelanggan secara efektif.
- Personalizing Patient Experience: Proactive personalization of services for both patients and families to enhance patient satisfaction. Human resources with strong communication and empathy skills are key to providing a personal and meaningful patient experience, even with the support of technology.
- Multifunctional Chat AI: AI chatbots enhance service efficiency and patient experience. Additionally, HR Chat AI can be developed to answer staff questions, improving the efficiency of the HR department and staff satisfaction.
- Integrated Internal Communication Platform: Matasigma can help build an internal communication platform to enhance staff engagement and satisfaction, which ultimately has a positive impact on service quality and patient satisfaction.
Proses kami dalam empat langkah mudah
1
Acuan Kerja
Unggah atau buat Kerangka Acuan Kerja dengan AI dan tim kami menganalisa spesifikasi, KPI, prioritas.
2
Penawaran
Dapatkan penawaran, nego sesuai anggaran dan setujui penawaran sesuai target bisnis
3
Kontrak
Tandatangan kontrak kerja berdasarkan Kerangka Acuan Kerja dan penawaran yang disepakati
4
Implementasi
Dapatkan pengawasan implementasi sesuai kontrak secara komprehensif dan terpadu.
Who Uses Our Solutions?
- Suitable for Facility Types:
- Large hospitals and small clinics.
- Clinic that wants to expand its patient reach.
- Infrastructure Readiness:
- Having basic technology infrastructure.
- Already using hospital management software or electronic medical record systems.
- Business Size:
- Medium to large hospitals facing human resource management challenges.
- Healthcare facilities with management committed to innovation.

Why Matasigma
Matasigma presents AI-based solutions and advanced technology specifically designed to support the transformation of the healthcare sector. We assist hospitals and clinics in meeting accreditation requirements while enhancing operational efficiency without compromising financial health. With a focus on regulatory compliance such as the PDP Law, we provide advanced data analytics, process automation, and reliable security systems. Our solutions not only ensure quality service but also maintain long-term business sustainability through smart cost management. With Matasigma, sustainable growth and the reputation of your institution become top priorities.